Terms of sale

Products

CadreKit sells digital content delivered by download: configuration files, rules, guardrails and usage guides. Nothing physical is shipped.

Prices

Prices are shown excluding applicable taxes. Tax due in the buyer’s country is calculated and collected at checkout.

Delivery

Access to the files is emailed immediately after payment is confirmed.

Right of withdrawal

Under the rules applying to digital content supplied without a physical medium, the buyer waives the right of withdrawal once the download begins, and expressly accepts this at checkout.

Refund guarantee

Regardless of the above, CadreKit refunds any request made within thirty days of purchase, with no justification required.

Complaints

Complaints go to [email protected]. If a dispute remains unresolved, buyers may use the French consumer mediation service covering the seller, or the European online dispute resolution platform, free of charge.